Privacy Policy

Identity of the data controller

Company name: Riverbend España S.A.

Company registered in the Commercial Registry of Murcia

Tomo MU-396, Sección 3ª, Folio 145, Hoja MU-7614, Insc. 1ª

CIF A30143267 | VAT ESA30143267

Applicable laws

GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals).
Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
LSSI (Law 34/2002, of July 11, on Information Society Services and Electronic Commerce).

Information to users

Our Website allows you to browse without giving personal information and remain anonymous during a user’s visit. For the purposes of the provisions of the RGPD and the LOPDGDD, Riverbend España S.A. informs the user that the personal data provided through forms available on the website will become part of their processing, who, as responsible for it, will process them for the sole purpose of answering the queries raised by the users. Users and properly manage the operation of the services on the website, as well as maintain the relationship that, where appropriate, is generated, with the information requesters. The fields of these forms are duly marked, indicating in any case their necessary nature. Only the data strictly necessary to carry out the normal activity of the service will be collected, adjusting in all cases to the principle of data minimization, as established in article 5 of the RGPD.
The data collected will in all cases be from people of legal age. Riverbend España S.A. reserves the right to take appropriate measures to verify the veracity of age. In any case, these data will be of a personal, identifying and non-sensitive nature; They may be more specifically: the user’s name and email.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in article 5 of the RGPD:
• Principle of legality, loyalty and transparency: the User’s consent will be required at all times following completely transparent information about the purposes for which personal data is collected.
• Purpose limitation principle: personal data will be collected for specific, explicit and legitimate purposes.
• Data minimization principle: the personal data collected will only be strictly necessary in relation to the purposes for which they are processed.
• Principle of accuracy: personal data must be exact and always updated (art. 4 LOPDGDD).
• Principle of limitation of the conservation period: personal data will only be maintained in a way that allows the identification of the User for the time necessary for the purposes of its processing.
• Principle of integrity and confidentiality: personal data will be treated in a way that guarantees its security and confidentiality.
• Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the previous principles are met.

Categories of personal data

The categories of data that are collected through the website and that are processed on this website are personal contact data of the users who contact it to request information and session storage data. In any case, at the time of collection you will be informed of the identity of the person responsible for the treatment, its purpose, the recipients of the information, as well as the way to exercise the rights granted by current data protection legislation.

Legal basis for the processing of personal data

The legal basis for the processing of personal data of web users is consent, that is, the explicit acceptance of their processing, management and storage according to this privacy policy. The user provides the information requested in the contact form voluntarily. Refusal to supply it has, as the only consequence for the user, not being able to contact Riverbend España S.A. nor receive information according to your preferences, nor the services offered by the website. By checking the corresponding box, the user expressly and freely accepts that their personal data will be processed by Riverbend España S.A. Likewise, the user’s information may be used to comply with the different legal obligations of Riverbend España S.A. The User will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, withdrawal of consent will not condition the use of the website. The user agrees to inform Riverbend España S.A. of any modification to the information provided through an email to rbe.riverbend@riverbend.es, identifying yourself as a user of the website and specifying the information that must be modified. Riverbend España S.A. undertakes not to use the data obtained for a purpose other than those indicated.

Data retention period

The data will be kept until the purpose for which this data was collected is fulfilled or until the right to delete or modify the data is exercised. As long as this does not conflict with the need for legal or tax reasons to store them.
However, if necessary, the information will be kept blocked for the legally established deadlines.

Rights derived from the processing of personal data

The User may exercise against Riverbend España S.A. the following rights recognized in the RGPD and the LOPDGDD:
• Right of access: is the User’s right to obtain confirmation of whether Riverbend España S.A. is processing your personal data or not and, if so, obtain information about your specific personal data and the processing that Riverbend España S.A. has been made or carried out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned thereof.
• Right to rectification: this is the User’s right to have their personal data modified that turns out to be inaccurate or, taking into account the purposes of the processing, incomplete.
• Right to deletion (“the right to be forgotten”): is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or treated; The User has withdrawn his or her consent to the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data have been processed unlawfully; personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a minor under 14 years of age. In addition to deleting the data, the Controller, taking into account the available technology and the cost of its application, must take reasonable measures to inform those responsible who are processing the personal data of the interested party’s request to delete any link to those personal data.
• Right to limit processing: It is the User’s right to limit the processing of their personal data. The User has the right to obtain the limitation of processing when he challenges the accuracy of his personal data; the treatment is illicit; The Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.
• Right to data portability: In the event that the processing is carried out by automated means, the User will have the right to receive their personal data from the Data Controller in a structured, commonly used and machine-readable format, and to transmit it to another. responsible for the treatment. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.
• Right to object: It is the User’s right not to have their personal data processed or to have their processing stopped by Riverbend España S.A. .

The User guarantees that the personal data provided to Riverbend España S.A. are truthful and you are responsible for communicating any modifications to them. The User may exercise their rights of access to the personal data they have provided, their rectification or deletion, the limitation of their processing, or to oppose the processing, as well as the right to the portability of personal data, by contacting written to Riverbend España S.A. , Abanilla Highway 30. 30140 Santomera, Murcia via email at: rbe.riverbend@riverbend.es; indicating in the subject “DATA PROTECTION”.
Riverbend España S.A. undertakes to respond to requests for these rights within a period of one month from receipt of the request, and there may be an extension of up to two months when necessary depending on the data and right requested, always communicating this circumstance to the interested party. within one month of receipt of the request.

Claims before the supervisory authority

In the event that the User considers that there is a problem or violation of current regulations in the way in which their personal data is being processed, they will have the right to effective judicial protection and to file a claim with a supervisory authority, in particular, in the State in which you have your habitual residence, place of work or place of the alleged infringement. In the case of Spain, the control authority is the Spanish Data Protection Agency (http://www.agpd.es).

Security and confidentiality

Riverbend España S.A. collects and retains only the information necessary to respond to the User’s questions, improve the website, provide the required information and provide information of interest to you, ensuring the privacy and security of this information. Riverbend España S.A. will not transfer or communicate the personal data provided to third parties without the informed consent of the User. Riverbend España S.A. claims to have the necessary security measures at the levels of protection of its data provided for in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to to the processing of personal data and the free circulation of these personal data, and has established all the human and technical means at its disposal to prevent misuse, loss, unauthorized access, etc., of the data that the User to facilitate through the website, all without prejudice to informing you that security measures on the Internet are not unbreakable. If as a User of the Riverbend España S.A. website If you need to resolve any questions about our privacy and personal data protection policy, you may contact us at Riverbend España S.A. via email to: rbe.riverbend@riverbend.es. The processing of personal data, as well as the sending of communications made by electronic means, are in accordance with the RGPD, LO 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and the Law. 34/2002, of July 11, on Information Society Services and Electronic Commerce (B.O.E. of July 12, 2002), as well as other implementing regulations.

Acceptance and changes to this privacy policy

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as that he accepts the processing of his personal data so that the Data Controller can proceed with it in the form, during the deadlines and for the purposes indicated. The use of the website will imply acceptance of its Privacy Policy. Riverbend España S.A. reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will be notified to the User. This Privacy Policy has been adapted to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD) and LO 3/2018 of December 5 on Protection of Personal Data and guarantee of digital rights.

Last review: March 1, 2020